SwoleUp FAQ
Everything you need to know about the SwoleUp fitness community.
Getting Started
Navigation & Interface
Creating Your Profile
Finding Your Workout Partner
Matching & Discovery
Chat & Communication
Training & Workouts
Calendar & Shared Sessions
Stories Feature
XP, Levels & Badges
Community Events
Premium Features
Settings & Privacy
Troubleshooting
Tips & Best Practices
Additional Information
Getting Started
How do I create an account?
What should I do after installing the app?
How do I log in?
What is the onboarding process?
Navigation & Interface
What are the main screens?
How do I move between screens?
What does the top navigation bar show?
What is the progress bar at the top?
How do I go back to the previous screen?
What do the icons mean?
Creating Your Profile
How do I set up my profile?
How many photos can I add?
How do I add or change photos?
What should I write in my bio?
What are fitness levels?
What are fitness goals?
How do I set my location?
Can I change my profile later?
What is "Trains"?
What is "Looking For"?
Finding Your Workout Partner
How does the matching system work?
What is a compatibility score?
How do I see more profiles?
What if I run out of profiles?
Can I undo a swipe?
Matching & Discovery
What happens when I swipe right?
What is a match?
How do I view my matches?
What is "Likes Received"?
How many likes can I see?
What is a TeamUp?
How do I use TeamUp?
How many TeamUps do I get?
What are filters?
How do I use filters?
What are Smart Filters?
Can I block or report someone?
What happens when I block someone?
Chat & Communication
How do I start chatting with a match?
How do I send a message?
Can I send photos in chat?
What is the heart reaction?
How do I know if someone is typing?
How do I know if my message was read?
What are workout invitations?
How do I respond to a workout invitation?
What is the calendar icon in chat?
Can I delete messages?
How do I see all my conversations?
What if someone sends inappropriate messages?
Training & Workouts
How do I log a workout?
What is the difference between solo and shared workouts?
How do I complete a shared workout?
What is the workout cooldown?
How many workouts can I log per day?
Why can't I log another workout?
How do I see my workout history?
What happens when I complete a workout?
Can I edit or delete a workout?
What are workout types?
How do I track progress?
Calendar & Shared Sessions
What is the Calendar?
How do I view the calendar?
How do I schedule a workout?
How do I accept a workout invitation?
How do I decline an invitation?
Can I edit a scheduled workout?
Can I cancel a scheduled workout?
How do I see workouts with a specific partner?
What do the different colors mean?
Can I see past workouts?
What happens if my partner doesn't show up?
How do I confirm a shared workout was completed?
Stories Feature
What are Stories?
How do I create a Story?
How do I view someone's Story?
How long do Stories last?
Can I delete my Story?
How many Stories can I post?
Can I add text or stickers to Stories?
What happens when I view someone's Story?
XP, Levels & Badges
What is XP?
How do I earn XP?
What are levels?
How do I level up?
Where do I see my XP and level?
What are badges?
How do I earn badges?
How do I view my badges?
What are badge rarities?
Can I showcase badges on my profile?
What happens when I level up?
Do I lose XP or levels?
Can I see my progress toward the next level?
Community Events
What are Community Events?
How do I see active events?
How do I participate?
What types of events are there?
How do I see event details?
What happens when an event is completed?
Can I see my contribution?
How do I navigate between multiple events?
What is the event counter?
Do events have time limits?
Premium Features
What is Premium?
How do I become Premium?
What are Smart Filters?
How do I access Smart Filters?
Do Premium users get unlimited swipes?
How many TeamUps do Premium users get?
Can I cancel Premium?
What happens if I cancel Premium?
How do I check my Premium status?
Are there different Premium plans?
Settings & Privacy
How do I change my profile settings?
How do I change my password?
How do I update my location?
How do I manage notifications?
How do I enable push notifications?
What are privacy settings?
How do I adjust privacy settings?
Can I hide my profile?
How do I delete my account?
How do I report a problem?
Troubleshooting
Why can't I log in?
Why aren't I seeing any profiles?
Why can't I upload a photo?
Why isn't the app loading?
Why aren't I receiving notifications?
Why can't I log a workout?
Why isn't my location updating?
Why can't I send messages?
Why isn't my match showing up?
Why can't I access Smart Filters?
Why is the progress bar not updating?
Why can't I see Stories?
Why isn't my XP updating?
Why can't I schedule a workout?
Tips & Best Practices
How do I get more matches?
What makes a good profile?
How should I start a conversation?
How often should I use the app?
How do I stay safe?
How do I maximize my XP?
How do I use filters effectively?
How do I make the most of Premium?
How do I keep conversations going?
How do I schedule successful shared workouts?
How do I showcase my progress?
How do I find the right workout partner?
How do I use the Calendar effectively?
How do I participate in community events?
Additional Information
Is SwoleUp free?
Is my data safe?
Can I use SwoleUp on multiple devices?
How do I contact support?
Where can I find Terms of Service and Privacy Policy?
Can I suggest features?